Cancellation policy
Last updated: November 2025
At Vedic Life Japan, we strive to offer flexible, transparent, and customer-friendly purchasing options. Whether you're exploring our wellness products for the first time or subscribing for long-term benefits, this policy outlines your rights and responsibilities regarding purchases, subscriptions, cancellations, and refunds.
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
One-Time Purchases
Cancellation Window: You may cancel or modify your order within 2 hours of purchase by contacting support@shopvediclife.com
After Dispatch: Orders that have already shipped cannot be canceled. You may request a return or refund if eligible (see below).
Subscriptions
Modify or Cancel Anytime: You may pause, skip, or cancel your subscription at any time via your account dashboard.
Billing Cutoff: Changes must be made at least 48 hours before your next scheduled billing date to avoid automatic processing.
No Penalty: There are no cancellation fees or hidden charges.
Refund & Return Eligibility
We stand behind the quality of our products. If you're not satisfied, please review our Refund Policy for eligibility.
Opened Products: Due to the nature of wellness supplements, opened or used products are not eligible for return.
Damaged or Incorrect Items: Please contact us within 7 days of delivery with photos and order details.
Expo Purchases: All expo sales are final unless the product is defective or mislabeled.
Email: support@shopvediclife.com
Website: www.shopvediclife.com
Languages Supported: English and Japanese